ESP Cloud includes all of the inherent knowledge and reliability you have come to expect from the most trusted name in the industry with the ease and simplicity of cloud-based software centralised.

Your Business in the Cloud!
Dashboards + Critical Real-Time Information at a Glance
Detailed Analytics + Business Intelligence and Trend Analysis
Client Online Bookings Controlled by Powerful AI
Your Web Developers & Partners engage with your Data via our API
ESP has been Leading the Industry for 30+ Years with more to come

Point Of Service Management

ESP Point Of Service Manager is the core Business Facing functionality that focuses on the key Financial, Client, Staff and Stock management with a daily, weekly and monthly attention to detail that ensures complete control of your business regardless of who operates the reception or back office area.

  • Daily sales & cash up
  • Full stock control
  • Comprehensive reporting
  • Detailed client record cards & histories
  • Petty cash control
  • Voucher & Loyalty & Course tracking & etc & etc

Scheduling

ESP SCHEDULE ASSISTANT is the Core Client Facing module with Client Online Bookings for you clients to access directly from your website / Instagram or Facebook Point Of Presence. Easy to use it intelligently builds business scheduling rules that ensure the client receives the best Point Of Service from the appropriate staff member and reminds your staff of their personal preferences when they arrive for their appointment. Excellent service starts with excellent scheduling by maintaining the highest standards regardless of who handles a client’s appointment.

  • Staff, resource (room) & equipment bookings
  • Service, session & package bookings
  • Group bookings and corporate accounts
  • Maintain complex staff rosters easily
  • Visual coding of client status & categories
  • Report on scheduling efficiency & usage levels

Marketing

ESP MARKETING ASSISTANT uses intelligent filtering based on your client’s demographic and service history to create smart cost-effective marketing campaigns. No need to retype or maintain separate email or SMS lists as the information is automatically updated via Salon & Spa Manager or Scheduler Assistant.

  • Build detailed client filtering rules
  • Individual or bulk SMS & Email formats
  • Personalise each client’s message
  • Send birthday reminders with loyalty bonuses
  • Send accounts owing and loyalty reminders
  • Send appointment reminders
  • Target clients who have not returned

Salaries

ESP SALARY ASSISTANT powerfully automates month end procedures to quickly produce staff salaries accurately by drawing information directly from the Salon & Spa Manager system incorporating staff purchases, loans and repayments to ensure staff are paid on time. Create intelligent rules to facilitate sophisticated incentive programs for your staff that are easy to manage and stimulate them to achieve more and feel the rewards.

  • Individual staff salary structures
  • Automated staff turnover calculations
  • Staff commissions by service, retail, category & sliding scale
  • Staff loan account updates & staff salary slips
  • Annualised tax calculations
  • Monthly and annual salary and tax reports

Finances

ESP FINANCIAL ASSISTANT complements your accounting process by reducing the workload thus vastly reducing associated costs yet improving relations to ensure that their professional knowledge is utilized.

  • Detailed ledgers with double entry transactions
  • Integrated with other ESP modules
  • Income statement, balance sheet & trial balance
  • Income and expense reports
  • VAT return calculations
  • Pre-defined (editable) chart of accounts

ESP Cloud + ESP Apps

ESP Cloud makes it possible for you to access all your business data without interrupting any of the staff in the salon or spa. You get the best of both worlds because you can access your data via the internet but if the salon or spa ever goes offline then ESP Apps enable trading without any interruption with Cellphone & Web access to:

  • Schedules
  • Client records & histories
  • Sales & other business transactions
  • Daily or defined reports
  • Staff performance and details

ESP Enterprise

ESP ENTERPRISE facilitates seamless group management by consolidating all branch information and transactions at the Head Office for effective Head Office Management.

  • Group & individual branch reporting
  • Centralised staff & payroll management
  • Group marketing (SMS & EMAIL)
  • Centralized & shared client database
  • Stock warehousing and inter-branch transfers
  • Centralized price list management
  • Group vouchers & loyalty